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Puritan Financial Companies
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American Family Prepaid Legal

Hello,

I am Matthew W. McIntyre CEO of Puritan Financial Companies.
 
Puritan Financial Group has been approved by the United States Federal Bankruptcy court as the owner of the assets of American Family Prepaid Legal.

We have placed in this web site a section for frequently asked questions “FAQ”.  

You can reach us at our toll free phone number 1-800-513-3243.  Simply tell us you were an American Family Prepaid client, and you will be helped by our courteous client service department. We look forward to servicing your administrative and financial needs.

Sincerely, 


Matthew W. McIntyre, CEO

 

Frequently Asked Questions

“FAQ”

Q.        Is American Family Prepaid Legal, Inc. out of Business?

 
A.         Yes American Family Prepaid Legal, Inc. filed for bankruptcy.
 
 
Q.        Who will help me now that American Family Prepaid Legal, Inc. is out of business?
 
A.         On September 26, 2008 Puritan Financial Group was approved by the US Federal Bankrupcy court to service the clients of American Family Prepaid Legal, Inc.
 
 
Q.        I invested money with representatives from American Family Prepaid Legal, Inc. in annuities, is my money safe?
 
A.         Please contact us at Puritan 1-800-513-3243 we will send a representative to you to determine your individual situation and help you in any way we can.
 
 
Q.        I have received calls from other companies regarding my estate plan saying that they are the people I need to talk to.
 
A.         You may be talking to the same group who put the company in bankruptcy. Only Puritan was approved by the Federal court to service you and help your family.
 
 
Q.        Are all the American Family Prepaid Legal, Inc. clients now covered by service with Puritan?      
 
A.         Puritan is approved by the court to deal specifically with clients in Ohio, Michigan, Pennsylvania and Indiana approximately 17,500 clients in all.

 

 
Q.        Who is Puritan Financial Companies?
 
A.         We are a Financial Holding Company that owns and operates; Puritan Life Insurance Company, Puritan Financial Group, Inc., Puritan Brokerage Services, Inc., and Puritan Investment Advisors, Inc.
           
Puritan currently has close to 50,000 client households that we help and over 75,000 clients.
 
 
Q.        How soon can you look at my situation and determine if our situation is ok?
 
A.         We can usually send a representative to you in as little as 1 day notice, sometimes depending on the number of clients in your area it may take us longer.
 
 
Q.        What do I do now?
 
A.         We will contact you to arrange for a mutually convenient time to meet with you either at our office or in your home. If you feel that you would require immediate assistance please call us at 1-800-513-3243.
 
 
 Q.       I am owed a refund by American Family Prepaid Legal, Inc., will Puritan be liable for the refund or any action by American Family Prepaid Legal, Inc.
 
A.         No Puritan only purchased the assets and is responsible for the service going forward.
 
 
 
Q.        I feel that I may have been harmed by American Family Prepaid Legal, Inc. what do I do?
 
A. Please call Client Services at 1-800-513-3243 and we will assist you when possible or direct you to the proper authorities.